Frequently Asked Questions

We service RTP, Raleigh, Durham, Cary, and surrounding cities.

Our hours are Monday–Friday from 6:00am to 7:00pm. Upon request, weekend group trips are available.

Your child's safety is our number one priority. All WeeTramz drivers are carefully selected and vetted.

We conduct driver's license checks, criminal background checks, and drug tests on all of our drivers. Once hired, drivers are subject to random drug tests.

All WeeTramz vehicles are equipped with seat belts, cell phones, first aid kits, and fire extinguishers.

Our vehicles are equipped with real-time GPS trackers with automatic replay. Our vehicles can be tracked at all times and are monitored during all pickups and drop-offs.

Our vehicles will be identifiable, and our drivers will be wearing a WeeTramz shirt.

The driver will first contact the office dispatcher who will then contact the student's school to ensure the student was present. If the student was present, the dispatcher will contact the parent. Should the parent be unreachable, the dispatcher contacts the secondary emergency contact. The driver will not leave until the whereabouts of the child are known.

Once you've contacted us via the contact form or by phone, a WeeTramz Representative will schedule an initial consultation. Once it's determined you're a good fit for the WeeTramz family, you'll be contacted to discuss customized rates. Once your request is scheduled, confirmed, and payment received, your child's journey can begin.

At the present time, our vehicles are not equipped to handle disabled children. As we grow, consideration will be given to adding this type of vehicle to our fleet.

No, all payments are paid online via debit/credit card. However, drivers can receive tips if you feel your driver deserves one.

All services are billed weekly or monthly via email depending on the type of services requested. The payment schedule will be discussed at the initial consultation. Payment must be received before transportation services are rendered.

All cancellations require a 24-hour notice. If cancellation is not made and confirmed by WeeTramz, a no-show fee will be charged. Please see our policy page.